A reply from the President & CEO of Crown Seven
I received an interesting note from the President & CEO of Crown Seven recently. It is his reply to my review of their e-cigarette and I felt it only fair to post (with his permission) his response. Here goes:
Jason, Hello, My name is Ron MacDonald and I own Crown7. I saw your post and wanted to comment, but the post is closed to comments.Your post deserves a reply on my part. First off, sorry for the delay in shipping.We were going through extreme growing pains and shipping was getting backed up as well as back orders on a few different products. Crown7 has successfully fixed those issues for now and we are working hard to keep them from happening again. Our emails are answered most of the time now within 24 hours except on weekends.As with any new product, there are a few flaws that need to be worked out, we believe the quality control is at a higher level now than in the past. I just got back from China yesterday (Saturday), from a 6 day trip to look at different manufacturers as well as our manufacturer. After this trip, I am very confident that our products are better made and at a better price than any of our competitors. Cheaper is definitely not always better. Crown7 has a few new products coming out within the next 2 months that will be incredible for our current and future customers. Sincerely, Ron MacDonald President/CEO
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